Get in Touch With Us
Whether you have a question about how sweepstakes casinos work, want to flag something that looks out of date on one of our pages, or just want to share feedback, we're glad to hear from it. This page explains how to reach us, what we can realistically help with, and what we can't.
How to Reach Our Team
The best way to contact us is by email. We read every message that comes in and aim to reply within two working days, though busier periods can mean a slightly longer wait. Please write to us at [email protected].
A short summary of what your message is about helps us route it to the right person and respond faster — for example, whether it's a correction, a question about a specific site listed on our pages, or general feedback.
What We Can Help With
- Questions about how sweepstakes casinos work — including the Gold Coins and Sweepstakes Coins model, how prize redemption generally works, or what "no purchase necessary" means in practice.
- Corrections — if an offer, rating, or piece of information on one of our pages looks out of date, tell us. Operators change welcome offers, eligible states, and redemption terms often, and we rely on readers as well as our own checks to keep listings accurate.
- Content suggestions — if there's a topic related to sweepstakes or social casinos you'd like us to cover, such as a specific state's rules or a platform we haven't reviewed, let us know.
- Partnership or editorial enquiries — if you represent an operator or a relevant business and want to discuss working with us, introduce yourself and outline what you have in mind. Any commercial relationship never determines how an operator is ranked or reviewed on this site.
- Responsible play concerns — if you or someone you know is struggling with the amount of time or money spent on casino-style games, whether social or otherwise, mention this in your message and we'll point you toward appropriate resources.
What We Can't Do
We're an independent research and comparison resource, not a customer support desk for any individual casino brand. If you need help with an account, a stuck redemption, identity verification, or a specific transaction on a platform such as Crown Coins, SplashCoins, or any other operator, that request needs to go directly to that platform's own support team — they hold your account details and we don't.
Similarly, we can't offer legal advice about whether a particular sweepstakes casino is permitted where you live. Availability varies by state, laws change, and operators frequently update which states they serve. If you have questions about your own eligibility, the operator's terms and conditions and your state's current rules are the places to check.
Why Accuracy Matters to Us
Our listings, including offers, ratings and eligibility notes for operators we cover, are checked against publicly available information at the time of writing and reviewed periodically afterward. Terms like welcome bonuses, redemption thresholds and accepted states can change without much notice, so if something you see on our pages doesn't match what you find on an operator's own site, please tell us — that kind of feedback helps keep our comparisons useful for the next reader. You can also browse our related coverage, including our look at trusted non-GamStop casinos in the UK, if you're comparing options across markets.
What Happens After You Write to Us
Every message is read by a real person on our team — there's no automated reply standing in for an actual response. We aim to get back to you within two working days. If your enquiry needs more research, such as checking a redemption policy or a state eligibility list, we'll say so and follow up once we have an answer worth giving.
Thanks for taking the time to reach out. Honest, current information is only possible with input from the people actually using these platforms, and we appreciate every message that helps us get it right.